I love the hassle free service with a smile. Keep it up!"
David - Lansing
"We appreciate the professional manner in which you comple our taxes and most recently have helped us with our social security in knowing what is required of us in taxes and how to properly prepare in advance so that we do not have to pay at the end of the year. We thank you for you friendly staff."
Rex and Jackie
"Most people have a difficult time pulling off two important factors when conducting business, friendliness AND professionalism. I don't hesitate a call to your office knowing in advance I will be greeted with a cheery hello and prompt response."
Marv and Sarah
"Just wanted to reply and let you know that this year was my first year that I had MTM file my taxes and it was virtually stress free. I worked with you and Shannon and enjoyed my experience about as much as possible for filing taxes. I also enjoy the weekly emails."
"I just wanted to let you know how much Diane and I appreciate your competence year in and year out. You continue to turn over every stone making sure we receive what we are entitled to receive. Over the years, even those when moves took place we continued to (thankfully) trust you and it has served us well. I will continue to send friends your way and I am confident they will receive the professional treatment you have always shown us. I look forward to many more years of working together."
"I love the team approach - I can get a question answered by any one of you staff quickly...only a few things have to go to you specifically. Always that friendly and helpful voice on the phone, even during the busy tax season. Your fees are reasonable, I recieve refunds at or above expectation, and I feel confident that my returns are prepared correctly."
"Even though I am only in your office once a year I appreciate the fact that your staff knows who I am...they are always friendly and knowledgeable and I am treated like a person, not just a tax return."
"My experience with Lansing Tax was great. It was really quick and painless - even with having to drive to Grand Ledge (well worth it). Most Importantly, I feel that I got the highest return that I was eligible for. I also appreciate how cheap the service was. I will most definitely be back next year."
"I keep coming back because i's worth the money I spend to have you do our taxes. You make it so easy. I just drop off the materials, and come back when I have to sign a few things. I kind of miss our friendly chats because I am in and out so fast now that we don't do much more than say 'Hi'. But I know my taxes are in good hands, so that's the important thing. Keep up the good work."
"Thank You to all...we enjoy everyone and the jobs you do for us. This year we just dropped ours off instead of coming in and sitting down and talking. We won't do that again...no fun. We enjoy the one on one time. So see you next year."
Robert and Cathy
"I keep coming back because it's worth the money I spend to have you do our taxes. You make it so easy. I just drop off the materials, and come back when I have to sign a few things. I kind of miss our friendly chats because I am in and out so fast now that we don't do much more than say 'Hi'. But I know my taxes are in good hands, so that's the important thing. Keep up the good work."
"As you know, I am EXTREMELY SATISFIED with my experience at MTM Bookkeeping. Your staff is ABSOLUTELY FABULOUS, and I feel I am with the BEST!! There are so many tax people out there, and you, along with your staff, are the most professional, caring, courteous, helpful groupo of professionals I have ever met. I feel comfortable calling with a question, and mo matter who helps me, they are efficient, so courteous and kind and always available. I have referred you to man, only to find they are already with you or have long been established with a confortable source. Thank you for everything."
"You and your staff do a wonderful job. Guess that is why I have been with you for so many years. I value your opinion and am ver comfortable asking you anything about money and taxes. You and your staff are very enjoyable to talk to."
"I just want to say that the experience with my wife, Deb, and I have was entirely beneficial and enjoyable. Not only did you help us with digging out of a mess, but you and everyone in the office has been friendly, courteous, and professional. We recommend you often, one day soon, someone will take our advice. Thanks for your service."
"Our experience with your tax preparation was great. I felt guilty this year because I basically dropped off reciepts and you guys were able to plow through it. Also, the reminder call was helpful to get me rolling this season so everything doesn't pile up for you guys."